Shipping policy
Shipping Policy
Thank you for shopping with YAPTUN Limited Liability Company. We are committed to providing reliable and efficient shipping services to customers across the United States and selected international destinations.
Order Processing Time
All orders are processed within 1–3 business days after payment is successfully completed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on the destination and shipping carrier:
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United States: 5–12 business days
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International Orders: 7–20 business days
Please note that delivery times are estimates only and are not guaranteed.
Shipping Fees
Shipping fees are calculated at checkout based on the destination, shipping method, and order weight. Promotional free shipping offers may apply to selected products or orders.
Order Tracking
Once your order has been shipped, a confirmation email with tracking information will be sent to the email address provided during checkout. Tracking updates may take 24–72 hours to appear.
Delayed or Lost Shipments
We are not responsible for shipping delays caused by weather conditions, customs inspections, carrier issues, incorrect shipping addresses, or other factors beyond our control. If your package is significantly delayed or appears lost, please contact us and we will assist in working with the carrier.
Incorrect Address Information
Customers are responsible for ensuring that all shipping information is accurate before placing an order. We are not responsible for orders shipped to incorrectly entered addresses.
Customs, Duties, and Taxes
International customers may be responsible for customs duties, import taxes, or other fees imposed by their local government. These charges are the responsibility of the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged packaging and products so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact us through the contact information available on our website.