Privacy policy

Privacy Policy

Effective Date: January 27, 2026

Welcome to our website (hereinafter referred to as the "Website"). This Website is operated by the relevant operating entity (hereinafter referred to as "we/us"). We respect your privacy and are committed to protecting the security and legitimate rights and interests of your personal information. This Privacy Policy is intended to inform you how we collect, use, store, and disclose your personal information, as well as the relevant rights you enjoy. Please carefully read and understand this Privacy Policy before using the Website. Your use of the Website shall be deemed your acceptance of all provisions of this Privacy Policy.

I. Collection and Use of Information

1.1 Types of Information Collected

When you visit, use the Website or perform related operations (such as registering an account, placing an order, consulting customer service, etc.), we may collect the following types of information:

Personal Identification Information: Such as your name, email address (e.g., zhailiancan@gmail.com), phone number, shipping address, ID card number (if required for real-name authentication or customs clearance), etc., used to complete account registration, order processing, logistics and distribution, and compliance requirements.
Transaction Information: Such as your order number, purchased products/services information, payment amount, payment method, transaction time, etc., used for order management, reconciliation and settlement, after-sales service, and transaction security assurance.
Device and Browsing Information: Such as your device model, operating system, browser type, IP address, access time, browsing history, page stay duration, etc., collected through technologies such as Cookies and log files, used to optimize the website experience, analyze access data, ensure website security, and provide personalized recommendations.
Other Voluntarily Provided Information: Such as information you actively provide when participating in questionnaires, event registrations, or customer service consultations, used to meet your specific needs and improve service quality.

1.2 Purposes of Information Use

The personal information we collect will be used for the following purposes. Without your explicit consent, we will not use it for other irrelevant purposes:

To provide you with the core services of this Website, including account management, product display, order processing, payment and settlement, logistics and distribution, after-sales service, etc.;
To ensure website and transaction security, identify and prevent fraudulent activities, and safeguard your legitimate rights and interests;
To optimize website functions and user experience, and provide personalized content, recommendations and services based on your browsing habits and preferences;
To send you order notifications, logistics updates, service reminders, event information, etc. (you can independently unsubscribe from marketing information via email, SMS and other channels);
To comply with laws, regulations and regulatory requirements, and fulfill compliance obligations (such as tax declaration, customs clearance filing, etc.);
To handle your complaints, inquiries and requests, and provide technical support.

II. Storage and Protection of Information

2.1 Storage Method and Duration

We store your personal information on servers and cloud storage that meet security standards, with storage locations including compliant data centers in China and overseas (if cross-border storage is required, we will strictly comply with relevant laws and regulations). We will store your personal information for the shortest period necessary to achieve the purposes stated in this Privacy Policy. After the expiration of the period, we will legally delete or anonymize your personal information, unless otherwise stipulated by laws and regulations.

2.2 Security Protection Measures

We adopt reasonable and necessary technical and management measures to protect your personal information from unauthorized access, use, disclosure, modification, damage or loss:

Technical Level: Adopt encrypted transmission (such as SSL/TLS), data desensitization, access control, firewalls, intrusion detection and other technologies to ensure the security of data during transmission and storage;
Management Level: Establish a sound information security management system, clarify the division of authority, conduct privacy protection training for employees, and regularly carry out security audits and risk assessments.

Please note that Internet transmission is not absolutely secure, and we cannot guarantee 100% security during information transmission. You should properly keep your account password, verification code and other sensitive information to avoid disclosure.

III. Disclosure and Sharing of Information

3.1 Information Disclosure

We will not disclose your personal information to any third party except in the following circumstances:

Obtain your explicit written or verbal consent;
Disclose in accordance with the mandatory requirements of laws, regulations, judicial organs or administrative organs (such as court summons, administrative orders, etc.);
Disclose when reasonably necessary to protect the legitimate rights and interests, property safety or public interests of us, you or a third party (such as preventing fraud, handling disputes, etc.);
In the event of merger, acquisition, asset transfer of this Website, your personal information will be transferred to the transferee, provided that the transferee will comply with the provisions of this Privacy Policy.

3.2 Information Sharing

To achieve service purposes, we may share your necessary information with the following third-party service providers, and will require them to abide by confidentiality obligations through agreements and not use or disclose it without authorization:

Logistics Service Providers: Share your name, contact information, shipping address, etc., to complete product delivery;
Payment Service Providers: Share your transaction information, part of your identity information, etc., to complete payment settlement and anti-fraud verification;
Technical Service Providers: Such as website operation and maintenance, data analysis, customer service system providers, share device browsing information, non-identifiable information, etc., to optimize services;
Compliance Service Providers: Such as tax, customs clearance, legal compliance service providers, share necessary information to fulfill compliance obligations.

IV. Use of Cookies and Similar Technologies

This Website may use Cookies, web beacons, local storage and other technologies to collect your browsing behavior information, used to remember your preferences, optimize page loading speed, analyze access data and provide personalized services. You can disable Cookies through browser settings, but some website functions may be affected.

V. Your Rights

In accordance with relevant laws and regulations, you enjoy the following rights regarding your personal information:

Right of Access and Inquiry: You can log in to your account to view or inquire about your personal information, order records, etc.;
Right of Correction and Supplement: If your personal information is incorrect or incomplete, you can contact us to correct or supplement it;
Right of Deletion: Under the circumstances stipulated by laws, regulations and agreements, you may request us to delete your personal information (such as account cancellation, information no longer needed, etc.);
Right to Withdraw Consent: You may withdraw your consent to the collection, use and sharing of information (such as unsubscribing from marketing information), but this will not affect the effectiveness of operations conducted based on consent previously given;
Right of Complaint and Suggestion: If you have objections to the processing of your personal information, you can complain through the contact information reserved in this Policy, and we will handle and reply in a timely manner.

To exercise the above rights, please send an email to zhailiancan@gmail.com, indicating your identity information and specific request, and we will review and respond within a reasonable time limit.

VI. Cross-Border Data Transmission

If you are an overseas user, or your order involves cross-border logistics and payment, we may transmit your personal information to servers in China or other countries/regions. We will strictly comply with relevant laws and regulations to ensure the compliance of cross-border data transmission, and take measures such as encrypted transmission and signing data processing agreements to protect the security of your information.

VII. Protection of Minors' Privacy

This Website is not intended for minors under the age of 18. If a minor uses this Website without the consent of a guardian, the guardian may contact us (email: zhailiancan@gmail.com), and we will promptly delete the relevant information and terminate the service.

VIII. Updates to the Privacy Policy

We may update this Privacy Policy from time to time in accordance with changes in laws and regulations, website function upgrades and business needs. The updated Privacy Policy will be posted in a prominent location on this Website, and the effective date will be subject to the announcement. Your continued use of the Website shall be deemed your acceptance of the updated Privacy Policy.

IX. Contact Information

If you have any questions, complaints or suggestions about this Privacy Policy, you can contact us through the following methods:

Email: zhailiancan@gmail.com

We will contact you and handle your inquiry as soon as possible after receiving your information.

The final interpretation right of this Privacy Policy belongs to the operating entity of this Website.